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A flexible system

Opter provides tools for receiving orders, scheduling, administration and follow-up for communicating with your customers, drivers, and suppliers. The whole way from the customer’s system to the driver’s tablet and back to the customer as track & trace or an electronic invoice.
All from the same supplier.


Let Opter provide your customers status updates. Based on schedules created based on customer or order, you can allow the system to send automatic notifications to your customers.

Since the system is event based, Opter can send continuous emails and text messages to your customers at predetermined events, for example upon order registration, and during loading and unloading. Notifications can contain information with changes in status but also details about revised weights and volumes and can also include proof of delivery (POD). You save time while your customers enjoy improved service!

They say we’re on our way to becoming a paperless society, but that is not the reality for our customers. Most freight carriers handle a large volume of documents daily, and with Opter you can optimize the streamlining of this process.

Create documents
Using Opter you can easily generate your own shipping documents based on information already contained in the system. Opter supports printing of the following:

  • SIS freight bills
  • CMR freight bills
  • Parcel/package labels
  • Load/Unload lists
  • Trip reports
  • Proof of Delivery (POD)

Scanning/connecting documents
Using Opter you can easily manage external documents for collecting information about the assignments in one place. Opter provides support for manually connecting external documents to assignments that are registered in the system, but also for automatically scanning documents (e.g., a cleared freight bill) and making these available to customers in real time, for example on the customer home page. You can also print and attach scanned documents, for instance invoices.


You will save yourself and your customers time using our EDI solutions. Instead of registering the information/scheduling manually, we allow the system to receive or send information automatically. This also improves the quality of the information, since the risk of misunderstanding will be smaller, while enabling Opter quickly to update customers or other parties with different types of status updates.

Examples of different EDI solutions:

  • Receive bookings electronically
  • Re-reporting of order status and digital signatures (POD) to customers
  • Book shipments with suppliers
  • Electronic invoice


Upon booking and completion of assignments, they should be invoiced. The invoicing feature collects the assignments that are ready for invoicing and automatically creates invoices. Then the invoices can be printed and reviewed, with the opportunity to revise the order information until the invoice period is locked. When the invoices are ready you can choose to print them, send a file for electronic invoicing or send a file to your bank/finance company. Since Opter does not feature accounting/auditing modules, you can send information about invoices and payments to several different accounting systems.

  • Invoicing intervals for customers
  • Ability to change order information until the invoices are locked
  • Invoicing fees
  • Customer specific invoice appearance (sorting, language)
  • Electronic invoice
  • Connections to accounting systems
  • The invoices are available on the customer’s home page
  • PDF exports make it easy to email an invoice

Opter’s deductions module provides support regardless of whether you deduct your carriers using a percentage or separate contracts. You can even divide the payment for an assignment among different carriers. There is also a home page for each carrier where they can log in and review assignments and print deductions.

  • Deduction using percentage
  • Deduction using separate contract
  • Ability to divide payments for an assignment among several carriers
  • The deductions are available on the carrier’s home page

Wage administration
By logging carriers in and out upon start and completion of their work, you will have access not only to statistics (e.g., income per hour worked); you also get access to wage details including time worked, overtime and base wages.

Time worked is automatically registered (by the traffic manager or the driver using a tablet)

  • Opportunity for enhanced statistics (revenue per hour)
  • Wage details for the payroll system

Trip segments

Opter easily manages assignments that need to be divided into several segments (trip segments), e.g., receiving at terminals, line, delivery from terminal. There are no restrictions in Outer for how many trip segments an assignment can be divided into.

This means that you can schedule your assignment segment by segment without showing this to the customer. You can invoice the customer for the order from A to B but pay/settle your carriers/suppliers according to the different trip segments. You will receive a result for each order and statistics, e.g., results (TB) per customer. Carriers/suppliers can be settled according to a separate price list or by a percentage of the customer revenue.

Line network
Opter automates the manual division of assignments into multiple trip segments. By relating postal code areas to lines, times and terminals, Opter automatically finds the quickest/cheapest way through your network for each separate shipment. Since the logic is contained in the application, registering an order from A to B is quick and easy, and then the system handles the division into different trip segments automatically.

Terminal management
If you reload freight at a terminal, you can record the arrival and departure of the freight at the terminal using the Outer software. The recording is done easily by scanning freight bill or package label barcodes, which can be printed by the customer directly on the customer home page. If the goods turn up in the wrong place, are loaded onto the wrong truck, etc., the software contains a built-in warning and error reporting system.

Home pages

To make things easier for you and your customers, there is a personal home page for your customers. By logging in with a user name and password, the customer can:

  • Schedule shipments
  • Obtain status updates for ongoing assignments
  • Search history, export history to Excel
  • Review digital signatures and/or scanned freight bills
  • Print shipping documents for scheduled orders (SIS, CMR, labels)
  • View prices when booking
  • Print invoices

Carrier home page
Opter’s carrier home page provides a quick and simple way for carriers to access information about completed assignments and access to deductions. Information about completed assignments for all drivers/vehicles and earned amounts is available directly upon completion of the assignments.

Driver home page
The driver home page is a complement to the carrier home page, enabling the drivers to view details about the individual assignments they have completed.

Mobile data

Opter MDC facilitates the communication of order information to the car by sending the information to a cell phone or tablet computer. The system automatically formats the information according to the type of mobile terminal being used. It is also possible to integrate Opter with external fleet management systems, such as systems by Transics, Vehco, Volvo Dynafleet, etc. It is also perfectly possible to use different types of mobile terminals simultaneously.

  • Text messaging to a cell phone
  • Smartphone with Android
  • Tablet computer with Windows Mobile
  • External Fleet Management systems
  • Driver’s order
  • Re-reporting of order status (e.g., loaded, unloaded)
  • Modifications (e.g., weight, load meter)
  • Electronic signature
  • Supplemental charges
  • Messages
  • Time worked
  • Damage registration
  • Create orders
  • Barcode scanning (on the freight bill and package level)
  • GPS positioning according to map in office


  • Real time
  • History
  • Capacity utilization
  • Integrated with traffic manager


The Opter trip feature is used by companies who require project followup; usually this involves handling and financially measuring a trip, a trailer, etc.

The method is based on the idea of relating one or several assignments to a trailer/trip. The unit can then be scheduled for the appropriate resource, and Opter handles several relevant resources, e.g., if the trailer switches semi tractors along the way. All information about the assignments included is accumulated for the trip, such as chargeable weight, income, costs related to the assignment. Of course, it is also possible to print the necessary documents based on the trip, e.g., CRM, SIS freight bills, cargo lists, etc.

Trip main features:

  • Planning of trip/trailer
  • Support for several resources
  • Transfer/terminal management
  • Distance calculations
  • Income and cost follow-up
  • Printouts shipping documents CMR, SIS, load/unload lists, trip report etc.


Do you know how your company is doing right now? Opter helps you by providing statistics presented as tables (which can be exported to Excel) and graphs.

Examples of reports:

  • Customers
  • Assignments
  • Damage/Credits
  • Contribution margin
  • Capacity utilization

Track &Trace

Opter supports automatic notifications, for instance when goods are unloaded. Notifications can be made by email or text message.

Proof of Delivery (POD)
Do your customers require proof of delivery? Using Opter, you can register proofs of delivery directly in the driver’s tablet or afterwards using a confirmation list. When you have entered the proof of delivery, it will be available on the customer’s home page, but Opter can also send an electronic confirmation by data transfer (EDI).

Scheduling shipments

Recording details about an assignment must be quick and easy, whether the information is obtained from a phone conversation or a freight bill. Opter can help you by ensuring that the right information is specified – all depending on the customer, addresses, contracts, etc. To ensure quick, easy input by the user, Opter provides the ability to perform searches, be guided through the form, and have important information highlighted. Rules and exceptions are available within the system, so the user does not need to memorize them – this ensures consistent performance. Additionally, the computed price is displayed directly on the screen.

  • Ability to select which fields should be displayed and which ones should be required
  • Ability to search by address, customer or place of delivery
  • Automatic price calculation
  • Search function for finding old assignments

Order types
Opter supports multiple different order types, such as:

  • A to B shipments, direct or mixed loads
  • Shipments with several trip segments, receiving, line, delivery
  • Trips/routes, e.g., based on postal codes
  • Orders with several visitation points (e.g., semi tractors)
  • Trips, one or several freight assignments related to a trip
  • Contractor assignments
  • Scheduled assignments
  • Damage/Credits

Opter lets you register information about damage directly in the order image. By registering information about damage and costs electronically, you can eliminate paper management while also having access to statistics such as “Which carrier or customer has the most damage incidents on handled cargo?”

If for some reason you need to credit a customer account for an assignment, you enter the information about credits including reason and amount, and then you can easily create a credit invoice and get access to statistics.

  • Paperless handling
  • Simplified invoicing
  • Statistics

Freight management

The purpose of freight management is to perform a number of assignments as efficiently as possible. Different businesses can have very different requirements and needs, but the overall goal is always to complete the required shipments in an inexpensive, efficient way with the right quality. In Opter, the freight manager personally selects the information that he or she is interested in. Information of interest may include assignments, drivers, trails/lines/routes, terminals, suppliers or maps.

It is also possible to manage multiple operations on the same screen while each transport manager has a continuously updated image on the screen. Freight management consists of the user dropping assignments onto resources using the mouse or shortcuts. Opter also assists you by automatically recommending or allocating assignments.

  • You decide how assignments should be displayed (windows, columns, etc.)
  • Route/Line handling
  • Map support
  • Terminal management
  • Graphic representation of drivers/vehicles
  • Link to mobile devices
  • Support from both mouse (drag–drop) and keyboard

Map support
If you have access to positions, for instance from tablets, you can see the positions of the cars integrated in the traffic management.

  • Integrated map image with the position of the vehicles
  • Representation of the vehicle capacity utilization

Do you need to book a machine for a few hours, days or weeks? Scheduling is a tool for booking assignments with a given start and end time (or date). If you have ever used the calendar in Outlook, you’ll feel right at home.


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